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Privacy Policy

The following Privacy Policy outlines our practices regarding how we handle any personal information that is gathered when you use the Team Special Forces website and any of our servers or other services. We aim to do what we reasonably can to protect your privacy and to make you aware of how we handle personal information. It is also important to understand that third parties may be involved — either directly or behind the scenes — in your use of our services, but that this Privacy Policy does not apply to the practices of third parties, especially individuals that we do not employ or manage.

General Provisions

This Privacy Policy is an extension of our Terms of Use and all the definitions set forth in the Terms of Use are also applicable to this Privacy Policy.

We may revise this Privacy Policy at our discretion, without notification to you. The copy of this Privacy Policy presented on our Website is the effective copy. Continuing to use our Services after a revision to the Privacy Policy is published signifies your agreement to the Privacy Policy.

While this Privacy Policy states standards for maintenance of data, and while efforts will be made to meet these standards, we are not in a position to guarantee compliance with these standards. There may be factors beyond our control that may result in disclosure of data. Consequently, we offer no warranties or representations as regards to the maintenance or non-disclosure of data.

Security and Encryption

Our servers are typically hosted in third-party facilities with industry-standard physical security measures to prevent unauthorized access to the servers, and your data contained on them. These measures typically include access control mechanisms, alarms, locked gates or cages, and so on. These measures may vary based on the particular facility that a server is hosted in. The physical security of our servers is dependent on the practices of the third party which hosts them and cannot be readily verified by us. Third parties with physical access to our servers may access your data on them, and this may occur even without our knowledge or consent.

Encryption may be used both to secure data while it is on our servers and as part of a secure connection to you when the data is being received or transmitted. The objective of encryption is to make it impossible for unauthorized parties to read or alter the protected data. It is important to understand that encryption is not fool-proof and may fail, causing disclosure of the protected data. This may be caused by factors beyond our control, including errors in cryptographic computer programs, theft or sabotage, errors in the implementation of the encryption protocol, the loss of keys which lock the encrypted data, deliberate interference or degradation of cryptographic protocols by third parties, and other reasons.

On the whole, we strive to abide by generally-accepted practices for security and work to keep our systems secure from unauthorized access or data disclosure. As with all other services on the Internet, there is an inherent risk that the security our services may be breached.

Children

We do not allow children under the age of thirteen (13) to use our services. If you are aware that a child younger than that has used our services or provided any personal information to us, please notify us so we can remove the child's data. Children who are at least thirteen (13) years old but below the age of legal majority may use our services provided that they have the permission of their parent or guardian to do so.

Our Website

Information We Collect

  • Data you provide when you create an account on our Website:
    • Your Date of Birth: This information is used to confirm your age and is then discarded. We do not store or publish this data.
    • Your Account User Name: This publicly identifies you to our system and to other users.
    • Your Account Password: This is private data, stored in a cryptographic one-way hash. We do not know or store your plain-text password.
    • Your E-Mail Address: You have the option of whether or not to allow other users to see your e-mail address. We encrypt your e-mail address in your user profile when it is stored in our database, however if you submit your e-mail address via other means (such as in forum posts or in survey forms) it may be stored in plain text. We may use your e-mail address to contact you and send you notifications.
  • The contents of your User Profile, which may include other identifying data you provide such as your instant messenger address, game account names, etc.
  • Information which is automatically provided when you use our Website:
    • Your IP address, which may infer your location.
    • Technical data about your internet browser and computer, such as browser maker and version, operating system version, etc.
    • The content of browser cookies and local storage set for our domain. This data helps us to tell you apart from other users, tailor content for you, remember your preferences, understand how you use our Website, prevent abuse, and enhance our ability to serve you.
    • Metadata for any data transmitted to us. For example, if you upload a picture to our Website, that picture may contain within it metadata such as the location where the photo was taken, identifying information about your camera, etc.
  • Any Content or other data you submit to us or share with other users.

Information Collected By Others

  • Our Website uses Google Analytics, which helps us to understand how our audience engages with us. For more information, please visit the Google webpage "How Google uses data when you use our partners' sites or apps".
  • Our Website uses New Relic, which helps us to track errors and monitor how well our server responds to your requests. For more information, please consult New Relic's Privacy Policy.
  • If advertisement are presented on our Website, the third parties responsible for the advertisements may collect data in accordance with their own privacy policies.

Privacy of Collected Information

  • We do not rent or sell your e-mail address or personal information to anyone.
  • We do not send spam to your e-mail address or permit anyone else to do so.
  • We will never ask you to reveal your account password.

Data Retention

  • We may retain your personal information until it is deleted in the due course of our operations. This process will vary based on the medium on which the personal information is stored. For example, if you make a post on our forum containing personal information, that data will remain until it is deleted either by us or the post is pruned by the system due to old age (which varies on the particular forum board involved).
  • We may retain your personal information as part of our permanent records and archives. For example, if you file an application, submit a response to a survey, or submit other structured data, we may keep this data indefinitely as part of our records and archives.
  • We may retain your personal data in backups or off-site media so we can restore our systems in the event of a failure. Backups are typically retained for several months before being deleted.

Updating or Deleting Your Data

  • You may update the data in your website profile at any time by visiting the My Account page while logged in.
  • You may delete your account by visiting the My Account page while logged in, selecting the "Close Account" option, and following the provided instructions.

Our Voice Servers

Information We Collect

  • Information which is automatically provided when you use our voice servers:
    • Your IP address, which may infer your location.
    • Your client nickname and identification codes or numbers.
    • Technical data about your voice client software, such as client version, operating system, etc.
  • Data that you provide when you use our voice servers:
    • The audio recorded by your microphone, including your voice, which is then transmitted by our server to other users (and is not stored by the server).
    • The contents of text chat that you engage in with other users, which may be logged.
    • Any other Content you transmit to the server.

Privacy of Collected Information

  • By entering a channel or area on our voice servers that is designated for live streaming and/or recording, or by entering a channel or area in which a user has added the notation "Streaming" or "Recording" to their nickname, you consent to your audio transmissions being live streamed and/or recorded.
  • We may record your audio transmissions for administrative purposes, and by using our voice servers, you consent to such recording.
  • You are advised that other users may record or stream your audio transmissions without our knowledge or consent, that we cannot reasonably prevent this from occurring, and that this is a generally-accepted risk of utilizing a voice server on the Internet.

Data Retention

  • We may retain your personal information until it is deleted in the due course of our operations. For instance, certain data is logged, and log files may be deleted after a certain period of time.
  • We may retain your personal data in backups or off-site media so we can restore our systems in the event of a failure. Backups are typically retained for several months before being deleted.

Updating or Deleting Your Data

  • You may change the data available to other users in your voice program settings.
  • You may stop using the voice servers and no further data will be collected.

Our Game Servers

Information We Collect

  • Information which is automatically provided when you use our game servers:
    • Your IP address, which may infer your location.
    • Your player nickname and identification codes or numbers.
    • Technical data about your game client software, such as client version, operating system, etc.
    • Your actions in the game, including views from your perspective (images or video).
    • Data provided by anti-cheating programs or features, if applicable.
    • Data provided by the game itself.
  • Data that you provide when you use our game servers:
    • If the game has a voice chat feature: the audio recorded by your microphone, including your voice, which is then transmitted by our server to other users (which may be stored or broadcast if a "demo recording" or "game streaming" function is enabled on the server).
    • The contents of text chat that you engage in with other users, which may be logged.
    • Any other Content you transmit to the server.

Privacy of Collected Information

  • Data transmitted to game servers is generally accepted to be public.

Data Retention

  • We may retain your personal information until it is deleted in the due course of our operations. For instance, certain data is logged, and log files may be deleted after a certain period of time.

Updating or Deleting Your Data

  • You may change the data available to other users in your game profile or settings.
  • You may stop using the game servers and no further data will be collected.

Sharing of Information

Besides us, the following parties may routinely have access to your personal information:

  • Our Staff Members: We may designate Staff Members to have access to your personal information as part of their duties.
  • Contractors and Service Providers: We may allow third-party contractors and service providers access to your personal information to perform their duties.

We may disclose your personal information to other parties under the following circumstances:

  • If you have made the data public by publishing it.
  • If you have consented to us sharing the data with others.
  • To protect you, ourselves, or others:
    • If we have reason to believe that doing so may prevent imminent and serious bodily harm or death to a person.
    • If we believe doing so will protect us, our contractors, other users, or the public.
    • If we believe it necessary to enforce our Terms of Use, this Privacy Policy, or other agreements.
    • If we believe it necessary to detect, prevent, or otherwise assess and address potential spam, malware, fraud, abuse, unlawful activity, and security or technical concerns.
  • As required by law to satisfy a legally enforceable warrant, subpoena, court order, law or regulation, or other judicial or administrative order. In such cases, we may not be able to notify you that such a disclosure has taken place or will take place.
  • In the event of a change of ownership, the new owner will receive your data.
  • As part of efforts to identify and reduce cheating activities in online games, at our discretion.

If you have any questions about this policy, you can send an e-mail to admin@team-sf.com.

Last Updated: August 15, 2016

 
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